the toy rental club home delivery service
Yes, we can deliver toys and other items to your home (or any other preferred location). However, there is an additional charge for this: see our rates below. The charge is the same, irrespective of the number of items rented.
You may, of course, "self-collect" from the toy rental club premises in Pasir Panjang, allowing you to view our facilities (indoor playground, comfy lounge area etc) which are popular for birthdays.
Delivery Charges
For example, if you self-collect some items from our premises but later decide that you would like us to pick them up from your home, you would be charged $30 for the pickup. Meanwhile, if you asked us to deliver items to your home and also pick them up at the end of the rental period, the charge would be $60 (i.e. $30 for delivery and $30 for pickup).
Please note that the delivery charges above only apply for deliveries and pickups:
- starting at 9:30am and finishing at 17:30pm
- booked at least 7 days before the delivery date (or pickup date if only pickup is required)
Surcharges
The toy rental club reserves the right to add a surcharge for deliveries to remote and/or difficult to reach locations. Deliveries for places that requires the delivery team to walk a long distance or to climb flight of stairs will incur an additional $15 surcharge per trip.
The amount of surcharge will be assessed on a case by case basis. We appreciate it if you could highlight to us earlier, so that we can cater more time for the delivery and setup at your venue.
For every half hour before or after the time span of 9:30 am and 17:30 pm, an additional charge of $15.00 per half hour applies. For example, for a pickup at 18:15 pm, an additional charge of $30.00 applies. For a pickup at 18:30 pm, an additional fee of $45.00 applies.
As our birthday party rates apply for rentals from 1 to 7 days, we strongly encourage customers to avoid deliveries and pickups before 9:30 am and after 17:30 pm. Instead, customers can have the items delivered the day before the party and picked up the day after the party.
For express deliveries (same day), a one-way delivery fee of $50.00 applies.
For deliveries on a Public Holiday, a one-way surcharge of $30.00 applies.
If you rent items for a birthday party, the same charges apply. Please note that although birthday clients have the option of keeping most rented items for a full week, they still have to pay $30 for pickup unless they can return the items to our premises themselves.